Hotline Information

Trash & Recycling Hotline

A Trash and Recycling Hotline has been established for residents with collection issues. You may call this Hotline if you have properly put your trash out by 7:00 am on Tuesday and have NOT received a violation notice on your trash or recycling cart. During normal business hours, Monday through Friday, 7:00 am to 3:30 pm, residents may call (508) 624-6910 ext. 33300. After business hours residents may call (508) 624-6910 ext. 33700 to leave a message. The messages will be checked by trash collection crews, and as appropriate, collection will take place in a timely manner.

We Care Facility Odor Hot Line

The We Care Environmental Facility co-composts the city's solid waste and wastewater treatment plant residues at its co-composting facility located at 856 Boston Post Road East. An Odor Hot Line has been established for residents to report the detection of odors in order for We Care to respond and address them. If you detect odors that are suspected to originate from the We Care Environmental Facility please call the Hot Line at (508) 630-9919. The call will be answered "We Care Environmental". Please give the nature of the odor and the location. A respresentative of We Care wil call back for further investigation.