If you need help in obtaining transportation, please call our Transportation Coordinator at (508) 485-6492 ext. 32198.

MetroWest Regional Transit Authority

Book a Ride: (508) 820-4650 or (508) 485-6492 ext. 32198

Hours of Service (All Zones): Monday - Friday: 6:00am to 7:00pm

*Please Note: Non-ADA trips may be subject to vehicle availability during peak service hours. Framingham and Natick Saturday and Sunday service and weekday late night service is available through the MBTA RIDE.

Paratransit/ADA Fares: One-way trip (group trips are 1/2 price for all zones)

  • Within a Single Zone: $2.00 each way (Within Marlborough and/or Southborough)
  • Between Two Zones: $3.00 each way (Example: Marlborough to Framingham, or Marlborough to Sudbury)
  • Out of Area Destinations: $5.00 each way (For medical & employment destinations only in Worcester, Wellesley, Westborough, & Boston)

*Please Note: Discount passes are available for seniors and disabled riders however, you must complete a simple application form and submit to MWRTA. Applications are available at the Senior Center.

  1. Zone 1 (Central): Framingham & Natick
  2. Zone 2 (West): Marlborough & Southborough
  3. Zone 3 (South): Holliston, Hopkinton, Ashland & Sherborn
  4. Zone 4 (North): Sudbury, Wayland & Weston

F.I.S.H. (Friends In Service Helping)

F.I.S.H. is a free, all volunteer service that provides no-cost transportation to medical appointments for Marlborough residents when family and friends cannot. This program of the Marlborough Council on Aging/Senior center.

How does the service work?

At least a week before your appointment call (508) 485-6492 ext. 32199, and leave your name, phone number, date, time and location of medical appointment(s).

Within two days you will receive a call back from the F.I.S.H. coordinator, who will then try to identify a driver for you. That driver will contact you for final arrangements. On the agreed date the F.I.S.H. driver will drive you to your appointment and then back home. Rides are provided locally, within MetroWest and Worcester. This is a completely volunteer service and there is no charge except for tolls or for any parking charges that may occur. If we are unable to schedule a driver we will suggest alternatives.

Who can use this service?

Those over the age of 65 residing in the 55+ communities of Villages at Marlborough East and Villages at Crane Meadow. Those over the age of 65 who reside in Marlborough Public Housing, Academy Knoll Apartments, Christopher Heights Assisted Living and Marlborough Hills Health Care Center. Also, members over (65) that are "Friends of the Marlborough Seniors" and veterans referred by the Marlborough Veterans agent.

Clients must be ambulatory and able to walk unassisted to/from the vehicle, place of residence and medical/treatment facility.

MCOA Transportation

Transportation is provided to residents of Marlborough age 60 and over who are registered for the Transportation program. The MCOA mini bus is handicapped accessible. The MCOA provides transportation in Marlborough daily. Designated trips to grocery stores, shopping malls and big box stores are offered, as well as trips to personal appointments and trips to the Senior Center. Please check the "Marlborough Seniors on the Go!" newsletter for a monthly listing of scheduled destinations.

How does this service work?

We request at least 2 business days' notice and not more than one month in advance, by calling (508) 485-6492 ext. 32198 and leaving your name, phone number, day and date when you want travel, drop off time and return time, as well as the street name and number of the location of your destination. Your call will be returned within 24 hours.

This service is provided in part by a grant through Bay Path Elder Services, Executive Office of Elder Affairs using Title III Older American Act Funding. Due to federal funding being used for this service, we are providing a "voluntary donation opportunity" to continue and further enhance our transportation program. Your participation in this voluntary donation will by no means inform or influence this delivery service. Enjoy your ride!


Book a Ride: (508) 820-4650 or TTY: (508) 935-2242

*Please Note: Must complete application and schedule ride one day in advance.

Dial-A-Ride/Kiessling Transit is a sub-contract provider for the MetroWest Regional Transit Authority also referred to as MWRTA and, in most cases, the vans will have logos on the sides. In the rare occasion that MWRTA needs to supplement rides with other providers in its system "Kiessling Transit" may not be the logo on the van.

Group Trips:  A group of 3 or more individuals from the same complex going to the same destination will constitute a group trip provided the reservations for all individuals are called in together, at the same time, by one rider. At present, group rides out of the MetroWest RTA region can be made only for medical or employment purposes — not for entertainment; however, a group could negotiate independently with Busy Bee for entertainment trips. Weekly shopping trips will continue on the previously established schedule; senior housing complexes need to establish the schedule for weekly group shopping trips.

Personal Care Attendant: Should an individual require a "personal care attendant", that assistant can ride free when accompanying said individual provided the ride reservation for the personal care attendant is made at the same time as the primary ride booking. A personal care attendant for whom a ride reservation is not made in advance will be charged regular fare.

Hours of Service: Monday - Friday (All Zones): 6:00am to 7:00pm

*Please Note: Non-ADA trips may be subject to vehicle availability during peak service hours. Framingham and Natick Saturday and Sunday service and weekday late night service is available through the MBTA RIDE.