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194-6 Rate abatement; appeals.
(A) The Department of Public Works may make abatements in the water rates in all proper case upon receipt, in writing, from the property owner of a request for abatement stating reasons for such a request, together with all information necessary to evaluate its merits. Excessive usage caused by pipe leaks or leaking fixtures on the owner's property, beyond the meter, shall not be considered cause for abatement. Should the owner request the meter be removed and checked, this shall be done in accordance with #194-16.
(B) Any person aggrieved be the decision of the Department under this section, may, if the bill in question is in the amount of one hundred dollars ($100) or more, appeal said decision to City Council. A two thirds (2/3) vote of the City Council will be necessary to overturn said decision. Should this occur, the claim would then be settled under conditions set forth by the Council.
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