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Welcome to Marlborough, Massachusetts
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Transportation Update
Contact TypeContact Information
 
MetroWest Regional Transit Authority
To Book a Ride call: (508) 820-4650
The Senior Center has $2 off transportation vouchers to Boston for medical appointments, only.  If you need help in obtaining transportation please call our Outreach worker at 508-485-6492 ext. 14.
Hours of Service:

        All Zones:      Monday – Friday:  6:00 AM  -  7:00 PM.
Non-ADA trips may be subject to vehicle availability during peak service hours.
Framingham & Natick:   Saturday and Sunday service and weekday late night service is available through the MBTA RIDE.

Paratransit/ADA Fares:

                                        One-way trip            (Group trips 1/2 price
                                                                              for all Zones)
Within a single Zone:           $ 2.00 each way
Between any 2 Zones:            $ 3.00 each way 
Out of area destinations:               $ 5.00 each way*

A “single Zone” would be within Marlborough and/or Southborough

Between any 2 Zones” would be, for example, Marlborough to Framingham or Marlborough to Sudbury

Out of area destinations” are for Medical and Employment destinations only in:
        Worcester
        Wellesley
        Boston
        Westborough
*Discount passes are available for seniors and disabled riders however, you must complete a simple application form and submit to MWRTA.  applications are available at the Senior Center.

Zone 1 (Central):       Framingham & Natick
Zone 2 (West):  Marlborough & Southborough
Zone 3 (South): Holliston, Hopkinton, Ashland & Sherborn
Zone 4 (North): Sudbury, Wayland & Weston

Please note:  Rides to given destinations previously provided by The Local Connection (TLC) and Assabet Valley Council on Aging (AVCOA) – both within and outside of Marlborough – will continue to be offered through the MetroWest Regional Transit Authority.

FISH-  FREE medical transportation service available for special Senior communities and Friends of Marlborough Seniors- All run by community volunteers

FISH (Friends In Service Helping) is an all volunteer service that provides no-cost transportation to medical appointments for Marlborough residents when family and friends cannot.  This program of the Marlborough Council on Aging/Senior center.  

How does the service work?

- At least a week before your appointment call 508-485-6492, extension 11 and leave your:

Name

Phone Number

Date, time and location of medical appointments
-Within two days you will receive a call backfrom the FISH coordinator, who will than try to identify a driver for you.  That driver will contact you for final arrangementS.

-On the agreed date the FISH driver will drive you to your appointment and then back home.

-Rides provided locally, within MetroWest, to Boston and Worcester

-This is a completely volunteer service and there is no charge except for tolls or parking charges that may occur.  If we are unable to schedule a driver we will suggest alternatives.



Who can use this service?





Those residing in the 55+ communities of Villages at Marlborough East and Villages at Crane Meadow.  Those over the age of 65 who reside in Marlborough Public Housing, Academy Knoll Apartments, Christopher Heights Assisted Living and Marlborough Hills Health Care Center.  Also, members over (65) that are "Friends of the Marlborough Seniors" and veterans referred by the Marlborough Veterans agent.

CLIENTS MUST BE AMBULATORY AND ABLE TO WALK UNASSISTED TO/FROM THE VEHICLE, PLACE OF RESIDENCE AND MEDICAL/TREATMENT FACILITY.







Dial A Ride/Busy Bee- 508-820-4650  TTY-508-935-2242 and Fax #-508-935-2242

*Must complete application  and schedule ride one day in advance.


 
Dial A Ride/Busy Bee” is a sub-contract provider for the MetroWest Regional Transit Authority also referrred to as MWRTA and, in most cases, the vans will have “Busy Bee” logo on the sides. In the rare occasion that MWRTA needs to supplement rides with other providers in its system “Busy Bee” may not be the logo on the van.

  Group Trips A group of 3 or more individuals from the same complex going to the same destination will constitute a group trip provided the reservations for all individuals are called in together, at the same time, by one rider.  At present, group rides out of the MetroWest RTA region can be made only for medical or employment purposes – not for entertainment; however, a group could negotiate independently with Busy Bee for entertainment trips.  Weekly shopping trips will continue on the previously established schedule; senior housing complexes need to establish the schedule for weekly group shopping trips.

Personal Care Attendant - Should an individual require a “personal care attendant”, that assistant can ride free when accompanying said individual provided the ride reservation for the personal care attendant is made at the same time as the primary ride booking.  A personal care attendant for whom a ride reservation is not made in advance will be charged regular fare.

To Book a Ride call: (508) 820-4650

 Hours of Service:
 All Zones: Monday – Friday:  6:00 AM  -  7:00 PM.
Non-ADA trips may be subject to vehicle availability during peak service hours.
Framingham & Natick:   Saturday and Sunday service and weekday late night  service is available through the MBTA RIDE.