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Marlgorough Massachusetts
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Contact TypeContact Information
If you need help in obtaining transportation please call our Transportation Coordinator at 508-485-6492 ext. 32198.

MetroWest Regional Transit Authority (To Book a Ride call: 508-820-4650 or 508-485-6492 ext. 32198)

Hours of Service:

All Zones:      Monday – Friday:  6:00 AM  -  7:00 PM

  • Non-ADA trips may be subject to vehicle availability during peak service hours.
  • Framingham and Natick Saturday and Sunday service and weekday late night service is available through the MBTA RIDE.
Paratransit/ADA Fares:

One-way trip  (Group trips are 1/2 price for all Zones)
  • Within a single Zone:           $ 2.00 each way
  • Between any 2 Zones:         $ 3.00 each way 
  • Out of area destinations:      $ 5.00 each way*
A “single Zone” would be within Marlborough and/or Southborough.

Between any 2 Zones” would be, for example, Marlborough to Framingham or Marlborough to Sudbury.

Out of area destinations” are for Medical and Employment destinations only in Worcester, Wellesley, Westborough and Boston.
*Discount passes are available for seniors and disabled riders however, you must complete a simple application form and submit to MWRTA.  Applications are available at the Senior Center.

Zone 1 (Central):       Framingham & Natick
Zone 2 (West):          Marlborough & Southborough
Zone 3 (South):         Holliston, Hopkinton, Ashland & Sherborn
Zone 4 (North):          Sudbury, Wayland & Weston

FISH (Friends in Service Helping)

FISH is a free, all volunteer service that provides no-cost transportation to medical appointments for Marlborough residents when family and friends cannot. This program of the Marlborough Council on Aging/Senior center.  

How does the service work?

At least a week before your appointment call 508-485-6492, extension 32199 and leave your name, phone number, date, time and location of medical appointment(s).

Within two days you will receive a call back from the FISH coordinator, who will then try to identify a driver for you. That driver will contact you for final arrangementS. On the agreed date the FISH driver will drive you to your appointment and then back home. Rides are provided locally, within MetroWest and Worcester. This is a completely volunteer service and there is no charge except for tolls or for any parking charges that may occur. If we are unable to schedule a driver we will suggest alternatives.

Who can use this service?

Those over the age of 65 residing in the 55+ communities of Villages at Marlborough East and Villages at Crane Meadow.  Those over the age of 65 who reside in Marlborough Public Housing, Academy Knoll Apartments, Christopher Heights Assisted Living and Marlborough Hills Health Care Center.  Also, members over (65) that are "Friends of the Marlborough Seniors" and veterans referred by the Marlborough Veterans agent.


MCOA Transportation

Transportation is provided to residents of Marlborough age 60 and over who are registered for the Transportation program. The MCOA mini bus is handicapped accessible. The MCOA provides transportation in Marlborough daily. Designated trips to grocery stores, shopping malls and big box stores are offered, as well as trips to personal appointments and trips to the Senior Center. (Please check MARLBOROUGH SENIORS on the go! for a monthly listing of scheduled destinations)

How does this service work?

We request at least 2 business days' notice and not more than one month in advance, by calling 508-485-6492 x32198 and leaving your name, phone number, day and date when you want travel, drop off time and return time, as well as the street name and number of the location of your destination. Your call will be returned within 24 hours.

This service is provided in part by a grant through Bay Path Elder Services, Executive Office of Elder Affairs using Title III Older American Act Funding. Due to federal funding being used for this service, we are providing a "voluntary donation opportunity" to continue and further enhance our transportation program. Your participation in this voluntary donation will by no means inform or influence this delivery service. Enjoy your ride!

Dial A Ride (508-820-4650, TTY: 508-935-2242 and Fax: 508-935-2242)

*Must complete application and schedule ride one day in advance.

Dial A Ride/Kiessling Transit is a sub-contract provider for the MetroWest Regional Transit Authority also referrred to as MWRTA and, in most cases, the vans will have logos on the sides. In the rare occasion that MWRTA needs to supplement rides with other providers in its system “Kiessling Transit” may not be the logo on the van.

Group Trips A group of 3 or more individuals from the same complex going to the same destination will constitute a group trip provided the reservations for all individuals are called in together, at the same time, by one rider.  At present, group rides out of the MetroWest RTA region can be made only for medical or employment purposes – not for entertainment; however, a group could negotiate independently with Busy Bee for entertainment trips.  Weekly shopping trips will continue on the previously established schedule; senior housing complexes need to establish the schedule for weekly group shopping trips.

Personal Care Attendant - Should an individual require a “personal care attendant”, that assistant can ride free when accompanying said individual provided the ride reservation for the personal care attendant is made at the same time as the primary ride booking.  A personal care attendant for whom a ride reservation is not made in advance will be charged regular fare.

To Book a Ride call: (508) 820-4650

Hours of Service:
 All Zones - Monday – Friday:  6:00 AM  -  7:00 PM
Non-ADA trips may be subject to vehicle availability during peak service hours.
Framingham & Natick:   Saturday and Sunday service and weekday late night  service is available through the MBTA RIDE.


Marlborough City Hall, 140 Main Street, Marlborough, MA 01752 | 2015 City of Marlborough - All Rights Reserved
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