Skip Navigation

Like Us On FacebookFacebook

Marlgorough Massachusetts
This table is used for column layout.
Citizen's Action Center
  • Pay Bills Online
  • Subscribe to News
  • Report an Issue
  • Provide Feedback
  • Trash & Recycling
  • Stay Connected
  • Contacts Directory
  • Forms
  • GIS/Mapping
  • Employee Portal
  • Public Records
Linking and Privacy Policies

Linking Policy is the official web site for the City of Marlborough.  This “intention” driven web site is designed to serve as a resource for residents, and for those who do business with city government, for both residential and commercial purposes.  This site is also a communication tool for city news that affects the community and it provides links to government-related web sites.  With the exception of the Marlborough Regional Chamber of Commerce, or governmental agencies, this web site will not host links to any other sites.

Privacy Policy

Individuals who visit this site are important to us and as such, this site will not capture personal information about them without their permission.  We endeavor to collect only the minimum amount of information needed to conduct business.

All information collected on the web site will be treated the same as any written communication and is subject to the confidentiality and public disclosure provisions of 1 MRSA Chapter 13.

Personally identifiable information will not be collected unless you voluntarily send an e-mail message or fill out and send an online form.  This information will not be any different from, nor treated any different from, the same information sent to the City of Marlborough.  

E-commerce activities on this web site are voluntary.  You may choose to submit personal information in a registration form or by paying for services on this web site.  Personal financial information will be held only for the time needed to process the payment and then the record will be destroyed.  Personal financial information will be submitted via a secure socket layer and held only by the Collectors office.

Your choice not to participate in these activities will not impair your ability to access certain information; however, it may impair your ability to use some of the services offered on this web site.

Statistical Information

Information may be collected on some or all of the following information about visitors who view or download information from our web site:

Information             Definition

Date                    Date the visit occurred

Time                    Time the visit occurred

Client IP               Unique Internet Protocol (IP) address of the web site visitor.  The IP address recorded is normally that of the visitor’s Internet service provider, e.g. if the visitor connects from an America Online account.
Server IP               Unique Internet Protocol (IP) address (web page) of the City of Marlborough web server accessed.

HTTP Request (URL)      Identifies the web page or file requested by the web site visitor.

Bytes Sent              Amount of data sent from the web server to web site visitor during that connection.

Bytes Received  Amount of data sent from web site visitor to the web server.

User Agent              Type of web browser or other client software that made the request to the web server

Referrer                Uniform Resource Locator (URL) that referred to the requested file.

Protocol Version        Version of HTTP used by the visitor’s web browser software.

The information we collect is used to improve the content of our web services and help us understand how people are using our services.  We analyze our web site logs to continually improve the value of materials available on our site.  The information in our web site logs is not personally identifiable, and we make no attempt to link it with the individuals who browse our web site.


E-mail messages, sent to any municipal address, will be treated the same as any other written communication.  They may be subject to public inspection or legal disclosure and may be saved for a period of time before they are destroyed.  E-mail or other information requests sent to the municipality may be maintained in order to respond to the request, forward that request to the appropriate agency or to provide the web designer with valuable customer feedback to assist in improving the site.  E-mail addresses obtained as a result of a request to this web site will not be sold or given to private companies.


Cookies are small text files that a web server may ask your web browser to store, and to send back to the web server when needed.  Cookies may be used to store a transaction identifier or other information a user may provide.  The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies or how to disable cookies altogether.  You can refuse the cookies or delete the cookie file from your computer by using any of the widely available methods

Changes to Policy/Statement

We will post any substantive changes in this privacy policy at least ten days prior to the change taking effect.  Any information collected under this current policy will remain bound by the terms of this privacy statement.  After the changes take effect, all new information collected, if any, will be subject to the revised privacy statement.


Marlborough City Hall, 140 Main Street, Marlborough, MA 01752 | 2015 City of Marlborough - All Rights Reserved
Virtual Towns & Schools Website